FAQs

How long before I receive my order? 

Please allow 2-7 business days for processing.  Expect shipping updates and notifications via email.  

 

Can I return my order?

While we cannot accept returns, we are more than happy to help find a resolution should you encounter any issues with your order.  Please contact us at info@emergebathcompany.com within 5 business days for assistance. 

 

What do I do if my Oil Whip melts? 

When exposed to high temperatures or direct sunlight, Oil Whips may melt.  If this occurs, placing in a cool dry place will allow your Whip to solidify.  While the whipped texture/consistency may change, the benefits of your Oil Whip will remain the same.  

 

What do I do if my Body Polish appears hard?

Body polishes are packed tightly and may mold to the shape of the container.  Feel free to use a spoon or wooden stick to stir your product before use. 

 

How long will my products last?

Our Oil Whip, Body Polish, and Glow Body Oil all have a shelf life of 12 months.  

PLEASE NOTE: Your EMERGE products are all natural and do not contain water or preservatives.  Be sure to store in a cool, dry place as water may significantly decrease shelf life if it gets inside of your container.